Joana Labungan

Joana is a proactive and detail-oriented mental health administrative professional with extensive experience supporting both clients and clinical staff. Known for her professionalism, adaptability, and compassion, she ensures smooth administrative and clinical workflows, contributing to a positive experience for patients and the therapy team.

Her expertise includes intake coordination, insurance claim submission, billing support, appointment scheduling, and managing client inquiries. She also assists with electronic health record (EHR) management, patient follow-ups, document preparation, and coordinating referrals, helping the practice run efficiently and accurately.

At Campbell Teen & Family Therapy, Inc., Joana plays a vital role in optimizing office operations and enhancing client satisfaction. By streamlining administrative processes, supporting the billing team, and maintaining clear communication with patients and staff, she helps create a client-centered environment that allows the therapists to focus on delivering high-quality mental health care.